Jenna Paton
Jenna expertly writes thought-leadership content about cross-channel marketing and customer engagement and manages the creation and execution of Dotdigital's content marketing strategy.
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AutomationEcommerce marketing: 5 email campaigns to drive conversions and increase sales
Read moreEmail marketing is a money-making tactic for all brands, but especially for ecommerce merchants.
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Email marketingThe 5 don’ts of email marketing design
Read moreIf you invest in your email marketing strategy, you'll want to avoid falling foul of these design faux-pas!
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Email marketingThe power of reviews to boost conversion
Read moreCustomer reviews are great for your business. They’ll help you get discovered by new customers, sell more stuff, and give you a chance to see what’s working for your business.
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AutomationB2B marketing: 5 email campaigns that generate stronger leads
Read moreEmail marketing is the most effective channel for B2B marketers. You can engage prospects, build long-term relationships, and drive conversions simply by calling sending emails. It allows for direct communication between you and your customers as well as delivering a high return on investment.
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Email marketingWhy split-testing isn’t just splitting hairs
Read moreModern marketers are time-poor at best. While most marketers are juggling five tasks at once, testing your email marketing campaigns can seem pretty low on your list of priorities. We’re here to remind you about the importance of testing and the numerous benefits it can bring to your marketing results.
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AutomationSMS marketing: 8 programs to get started
Read moreText message marketing allows brands to connect with customers on the go, wherever they are, whenever you need. You can set up SMS automations in a matter of clicks, but which programs should you focus on to get started?
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Customer data5 tips for creating tempting sign-up forms
Read moreGrowing your marketing lists is a key metric marketers use to measure the success of their efforts. As a result, it’s essential to make your sign-up forms as tempting as possible.
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Customer engagementHow to improve key customer touchpoints
Read moreCustomer experience (CX) requires a customer-centric mindset and dedication. To deliver truly unforgettable experiences you need to think about more than the obvious customer interactions.
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Email marketingSmart email marketing means better ROI
Read moreWhen done right, email marketing can produce an ROI of $42 for every $1 invested. When you use smart email marketing tactics, you can increase your ROI even more.
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Industry trendsWhat is D2C (direct-to-consumer) marketing?
Read moreDirect-to-consumer (D2C) is fast becoming a popular model for brands looking to enter the market directly, instead of through intermediaries. This is everything you need to know about D2C marketing.
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AutomationMarketing automation: how to start automating emails
Read moreMarketing automation is the most powerful tool at a marketer’s fingertips. It streamlines your work and makes teams more efficient, all while drive profits. But how do we get started with automating our email marketing?
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AutomationFirst impressions matter most – Why do a welcome program?
Read moreWelcome programs are automated emails sent to new subscribers, customers, and contacts. They’re triggered when an individual signs up to your email marketing or new contacts are uploaded to your CRM. As a result, your welcome program is usually the first interaction you have with a new customer, making them a crucial part of the customer journey.
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Customer engagement5 rules to make your emails ‘shareable’
Read moreMaking your email marketing content shareable is a great way to improve brand awareness and increase the size of your marketing lists.
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Email marketingEmail marketing: 100 terms you need to know
Read moreMarketing is full of jargon. Email marketing even more so. As email forms a central part of your marketing strategy, it’s important we know exactly what we’re working with and what results we’re looking for. These are our key email marketing terms.
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Marketing skills6 ways to change your email content
Read moreGenerating content for your email marketing is an ongoing struggle for many marketers – especially those teams who act as email marketers and content creators. Producing fresh content send after...
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Email marketingWhat is B2B marketing?
Read moreBusiness-to-business (B2B) marketing is very different than marketing to individual consumers. That’s why B2B marketers have to adopt different marketing strategies to their B2C counterparts.
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AutomationWhat is ecommerce marketing?
Read moreEvery online retail brand wants to increase traffic, conversions, and sales. With so much competition, ecommerce brands need a clear and well-defined strategy to capture and convince website visitors to become repeat customers.
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Awardsdotties connected: shortlist announced
Read moreIf you don’t know, now you know: the dotties are back and this year we’re going global.
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Marketing skills9 best practice tips for optimizing a landing page
Read moreLanding page optimization means improving or enhancing elements on your landing page to increase conversions. An optimized landing page converts visitors by delighting them with unique and memorable experiences.
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Email marketing3 unforgettable email design tips
Read moreDiscover our top tips for designing email marketing customers want to open this holiday season.
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AutomationB2B marketing to existing clients
Read moreRetaining your hard-earned customers is tough. After you’ve working to win over new customers, no one wants to see them slip away. Read on to discover our top tips for customer retention.